Ariana Grande’s Tour Chaos: What Happened and Where Fans Can Still Get Tickets

Ticket cancellations, confusion, and a sold-out frenzy have left fans scrambling. Here’s how to still catch Ariana live — and how XP’s price alerts can help.

Ariana Grande’s long-awaited Eternal Sunshine Tour is finally happening, but not without drama. Fans are facing sudden ticket cancellations and unclear rules from major sellers.

After six years off the road, Ariana Grande’s Eternal Sunshine Tour was meant to be a full-circle moment, her first major run since 2019’s Sweetener World Tour. The demand was instant. Pre-sales broke records, queues stretched for hours, and many fans walked away empty-handed.

But in the weeks that followed, excitement turned into frustration. Reports of canceled tickets began surfacing across social media. Fans who purchased directly through Ticketmaster said their orders were suddenly revoked, often with vague explanations citing “violations of terms.” Some tickets were reinstated after appeals; others vanished for good.

The stated reason? A crackdown on scalpers and bots. The reality for many? Genuine fans got caught in the crossfire.

It’s the latest example of how unpredictable ticket buying has become a process that should feel magical but too often feels broken.

That’s why more fans are turning to XP, a fan-first marketplace built around transparency, reliability, and fair prices. On XP, every ticket comes with no hidden fees and a Quality XPerience Guarantee that ensures your seat is real, valid, and delivered securely.

And for tours like Ariana’s, where prices swing wildly and new inventory appears every day, XP’s Price Alerts feature can make all the difference. You can set your target price for specific dates or sections and get notified the moment tickets drop into your range. It’s one of the easiest ways to stay ahead in a market where timing matters more than ever.

So while the official ticketing platforms work through their chaos, XP is helping fans get back to what this should be about in the first place, seeing the artists you love, without the stress.

Find current Ariana Grande listings here

and set your own price alerts at in the XP app.

Because buying tickets shouldn’t feel like a gamble. It should feel like excitement.