Why Selling Tickets on StubHub, SeatGeek & Others Is So Frustrating (According to Real Fans)
Tired of hidden fees, slow payouts, and confusing resell rules? Real fans share their biggest frustrations with StubHub, SeatGeek, Ticketmaster, and other major resale platforms.
Selling a ticket online shouldn’t feel like filing your taxes. But for many fans, it does. It’s confusing, expensive, and full of frustrating roadblocks.
From hidden fees to poor customer support, selling a concert or game ticket can go from being a simple task into a stressful ordeal.
We asked real fans to tell us what it’s actually like trying to resell tickets. The verdict? It’s a mess, and they’re tired of it.
1 - Fees
“I hate getting fees on my tickets!”
“These fees are ridiculous. They pile on more charges every time I try to sell.”
“I’m so over paying fees for no reason.”
Whether buying or selling, fans feel trapped by surprise fees that eat away at their earnings. It’s impossible to know what you’ll actually get until it’s too late.
2 - Slow Payout Turnarounds
“Why does it take a week to get paid for tickets I already sold?”
“I needed rent money, but I had to wait 10 days.”
“The ticket sold, so why am I still waiting for my cash?”
Delays like these cause real financial stress, not just inconvenience.
3 - Hidden Restrictions
“I tried to list a ticket last minute and got blocked.”
“Mobile-only tickets can’t be resold on some sites. What am I supposed to do?”
“There are so many confusing rules, I just gave up.”
Fans say complicated policies and hidden restrictions often stop them from getting their money back.
4 - Poor Customer Service
“Customer service told me to email and then disappeared.”
“My listing vanished without explanation.”
“StubHub lost my ticket and blamed me.”
When things go wrong, fans feel abandoned with no support or answers.
5 - Risky Selling
“I listed a ticket for days and it didn’t sell.”
“The show date was near and I just wanted out.”
“I lost everything because the ticket didn’t sell in time.”
Waiting for buyers can feel like a gamble, especially when time is running out.
Overall, here’s what fans want to see fixed:
Excessive fees
Slow payout processes
Complex reselling rules
Poor or missing customer support
No guarantee tickets will sell
Fans deserve a better way. Selling a ticket shouldn’t require a manual or a miracle.
XP cuts through the clutter. We pay sellers fast, skip hidden fees, and simplify the entire process.
If you have a ticket you can’t use, don’t stress. Sell it now at xpsell.com and get back to enjoying the music, not fighting the system.
And stay tuned: we’re working on a peer to peer selling feature to make the process even easier and more transparent.